They are the critical link, the liaison between consumer and corporate: Beauty advisers are on the front…
customer
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Technology
To improve customer service, you’ll never guess what T-Mobile reps cannot bring on the sales floor
According to a T-Mobile rep, the carrier has recently issued a new edict for its sales crew,…
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Social media is full of consumers complaining about getting ripped off by their carrier. Today, it is…
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Here’s another disturbing story about a customer of one of the Big 3 wireless providers in the…
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Technology
Customer is charged a $100 in-store service charge for requiring a Verizon rep to help him
Sometimes, entering a T-Mobile, Verizon, or AT&T store can be like falling through a tunnel that leads…
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We’ve already pointed out how important the T-Life app is to T-Mobile. Some reps believe that the…
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Technology
Samsung may have just found its next best OLED panel customer that’s not Apple, and you’ll see it in action very soon
Samsung Display has just landed a major contract to supply OLED panels to Tesla. According to a…
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Do you think that AT&T will break its neck to provide you with telephone service, if you’re…
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Verizon has now confirmed what many had suspected: the company is pulling loyalty discounts. Verizon was known…
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Business
Belfast restaurant defends staff after Lebanese customer says they were given ‘Star of David’ on plate
A couple say they have lodged a complaint following the incident The plate of mussels served to…