T-Mobile announced its latest Un-carrier move on Thursday, designed to reduce another customer pain point. This pain…
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customer
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After spending 25 years with Verizon, a customer got what they described as a “slap in the…
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Inch wide, mile deep. That’s the winning strategy for Peach & Lily founder Alicia Yoon. “There are…
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Technology
Verizon “used to be premium”, now it’s “just expensive”: a customer leaves after 20 years and closes 9 lines
I guess the fact that Verizon is now introducing an unconditional loyalty discount in an effort to…
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Verizon customers are fired up again, and it is not about dropped calls, bad coverage, or slow…
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The future T-Mobile looks much different than today’s version of the carrier. CEO Mike Sievert will be…
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Trust is hard to build and easy to lose. T-Mobile has spent years ratcheting up its defense…
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As we recently reported, Comcast is doubling down on brick-and-mortar by opening new Xfinity stores and upgrading…
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Technology
AT&T and T-Mobile were tricked into granting access to customer info by teenagers who weren’t even coders
In August, 20-year-old Noah Michael Urban was sentenced to 10 years in federal prison for a range…
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Technology
I know exactly how this Verizon customer feels after the carrier screwed up his iPhone 17 Pro order
Ever wait all day for your new phone to arrive only to find out that your carrier…
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