When moving fiber turns into a $15,000 problem
AT&T has been heavily promoting its fiber network, rolling out upgrades like Express Waves, which the company says can boost cloud, AI, and edge performance. But while AT&T’s tech is impressive, sticking with it can get expensive – especially if you ever need to move your existing connection.That’s what one small business owner recently learned the hard way. They shared that AT&T wanted over $15,000 just to relocate their fiber line a few feet during an office remodel.
Have you ever experienced something similar? | Screenshot by PhoneArena
Apparently, that kind of quote isn’t unique. Other Reddit users in the same thread shared similar stories – one saying a different provider wanted around $12,000 for a short relocation to a nearby new building.
Depending on the details, it could be about right. Another provider quoted $12,000 for a relocation maybe an eight of a mile but to a different new ground up building.
– nicholaspham, Reddit, November 2025
I’ll look into switching. I can’t imagine removing the line completely will be cheaper than moving in several inches. Hopefully the new provider can offer to take care of it.
– Epikurian00, Reddit, November 2025
A costly lesson for business owners
For small businesses, this story is a wake-up call. If you’re setting up AT&T Business Fiber, make sure to think carefully about where the line enters your building – and ask detailed questions upfront. Once it’s installed, moving it could cost a lot more than you expect.It’s easy to see why business owners are frustrated – a five-figure bill for a line relocation feels like overkill. But since customers legally can’t touch the fiber themselves, their only real options are to pay the fee or walk away from AT&T altogether.
Either way, this incident is a reminder that fast internet can come with hidden costs – and in some cases, they’re a lot higher than you’d think.
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