Yesterday, my father in-law, who is a T-mobile customer, starts getting phone calls non-stop.
The person calling him thinks they are calling T-mobile support.
He’s asking how they got his number and people are telling him they Googled T-mobile support and that’s what popped up.Â
burkarm, Reddit user, October 2025
Since this mix-up was caused by Google, T-Mobile was unable to provide assistance. The problem subsided and eventually went away after the mother-in-law deleted her post.
So it turns out my mother-in’law wrote that post and for whatever reason used my father in law’s number as the account name. I told her to go in and delete it and maybe that will fix it.
burkarm, Reddit user, October 2025
Google’s mistake prevented customers from getting help
The episode wasn’t just a nuisance for the person whose number was listed, but likely also for customers who needed help but couldn’t get hold of T-Mobile because Google listed the wrong number.Â
While it’s convenient to grab numbers from Google’s search page, it’s a better idea to visit the official website of the entity you are trying to reach and verify the number from there. That extra step will save you the trouble of calling the wrong number.
Not everything is T-Mobile’s mistake Â
The incident is also another reminder that T-Mobile isn’t always responsible for problems experienced by its customers. Earlier this month, many customers received an official-looking letter berating them for their browsing activities, but it was later discovered that T-Mobile wasn’t behind them.For its part, T-Mobile recently opened a Cyber Defense Center to protect its customers from cyber threats.
#TMobile #users #avoid #practice #headache #family
