Some T-Mobile subscribers are having issues with the carrier. According to Downdetector.com, at 4:07 pm ET, 537 complaints about T-Mobile‘s service had been received compared to the 18 tallied at 6:55 am ET and 34 at 9:10 am ET. Complaints were submitted from Sacramento, Citrus Heights, Carmichael, Elk Grove, Dallas, Reno, Denton, Roseville, and Phoenix. 49% of the submitted complaints cited an issue with the T-Mobile customer’s mobile phone. One-third of the complaints dealt with 5G home internet, and 19% said that they could not get a signal.
Metro by T-Mobile is on the borderline. From one report at 10:09 am ET, Downdetector now shows 49 complaints as of 4:09 pm ET with a peak of 62 complaints made by 3:39 pm ET. While the website says that “User reports indicate problems at T-Mobile,” for Metro the wording slightly less ominous as it reads, “User reports indicate possible problems at Metro by T-Mobile.”
Downdetector says that T-Mobile is having problems. | mage credit-Downdetector
The overall low number of T-Mobile complaints suggests that the issue is regional. Last month, when Verizon suffered a nationwide outage, Downdetector received well over 20,000 submissions. Downdetector is owned by Ookla, the company behind the Speedtest.net app that measures your phone’s down and uplink data speeds.
This is a breaking story and will be updated. Check back often for the latest.
Travel Easy with Nomad eSIM – 30% Off
Data-only plans & global coverage – use code IPHONEARENA30
