Update from August 29, 2025:
T-Mobile tells us it has fixed the issue, which impacted a small number of customers on the older LTE network in the Northeast and Midwest. Users should restart their devices to reconnect to the network.
Our teams resolved a service issue affecting a small number of customers on our older LTE core network in the Northeast and Midwest, and restarting devices will reconnect them to the network. Our 5G Standalone network was not impacted. We apologize for any inconvenience to our customers.
—T-Mobile spokesperson, August 2025
The original story follows below
T-Mobile appears to be down, with many people taking to social media websites to report that they have no service.
The outage appears to affect users in the Midwest and Northeast, with users from Ohio, New Jersey, and Massachusetts saying they aren’t getting signals.
Woke up to SoS mode can’t login to the app can’t log in to the website both just time out
–McNuttyNutz, Reddit user, August 2025
A couple of users say the problem fixed itself after they restarted their phones.
We have reached out to T-Mobile and will update the story if we hear back.
![Some T-Mobile users need to restart their phones [UPDATED]](https://m-cdn.phonearena.com/images/articles/434477-image/Trio-Stack---Transparent---Copy.webp)
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