Videos have emerged showing the “crazy” scenes at a popular airport after queues snaked around the terminal building, leading to some passengers missing their flights and “fighting”
Ryanair passengers reportedly began “fighting” at a busy Spanish airport as queues spiralled “out of control”, marking the second occasion this month that travellers have been left incensed in Spain. Multiple videos have emerged online showing the “snaking” queues to board aircraft, with numerous Brits voicing their astonishment at the circumstances.
A video shared on TikTok by a woman called Kimberley exposed the “crazy” scenes at Barcelona airport, in Spain, this week, alleging some passengers missed their flights due to the queuing chaos. Displaying footage of the queue, she maintained this occurs when you arrive two hours early.
In the footage, it was implied that Ryanair operates a “two-hour rule” which affects how early travellers can check in their luggage at airports. For those needing a refresher, all carriers have varying boarding pass regulations that passengers must understand before travelling this summer.
Kimberly remarked: “This is honestly the craziest thing we’ve ever experienced. So, you can only drop your bags off two hours before your flight is due to depart.
“Because of this, this is what generates this massive build up of this huge snake queue. Basically, what ended up happening is we had to skip the queue and go to the last minute queue, because our flight was literally due to take off in 40 minutes, and we still had to go through passport control.
“When I tell you people started fighting each other. It’s not funny, but I can laugh about it now, because we did manage to make our flight. I know what people are going to say ‘why did you book with Ryanair? You know what your’re going to get.’
“Well, we had no choice, because of the timings – it was our only option. Of course, there were people trying to push in and cut the line.”
Warning: Below video may contain offensive language
Kimberley described her journey as the most “stressful” she’s ever experienced, and she wasn’t alone in her concerns. Ashleigh also shared a video of the airport queues this month, claiming that “so many people missed their flights.”
Since the videos were posted, they’ve garnered numerous comments. Many admitted that the airport appeared “so busy.”
One person expressed their anxiety, saying: “I am flying tomorrow and I am so stressed. How early should I be at the airport?” Another frequent flyer shared their experience, adding: “I fly back and forth to Barcelona regularly, and it’s always the same at Ryanair baggage drop.”
A third person advised: “Never take a suitcase for this very reason.” Meanwhile, another suggested that the issue lies with Ryanair’s baggage policies.
Another traveller chimed in with their recent experience: “Got in and out of Barcelona in minutes last month. It’s not normally like this.”
For those unaware, Ryanair permits travellers to add checked luggage to their reservation up to two hours prior to their scheduled departure time. This rule covers both original bookings and any subsequent modifications, as outlined in Ryanair’s terms and conditions.
The airline’s website explains: “The Bag Drop desks open at the latest two hours before the scheduled flight departure time and closes 40 minutes before the scheduled departure time, unless you are notified otherwise before flight departure. Please check in your baggage as early as possible.
“We recommend all passengers arrive at the check-in or bag drop desk at least two hours before they are due to fly. If you have booked through an Online Travel Agent, have been required to verify your booking, and wish to do so at the airport, please make sure you arrive at the airport two hours before your flight.
“You must be at the boarding gate at least 30 minutes before your flight departure time. Our check-in and bag drop desks open at the latest two hours before your scheduled flight departure and close strictly 40 minutes before your flight departure unless you are notified otherwise before flight departure.
“If you do not check-in by then you may be denied boarding without refund. We recommend you check the departure airport website for security wait times. Each airport has different security times depending on the time of day and travel season.”
Ryanair has been approached for additional comment.
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