AT&T internet subscribers are getting yet another price hike
A statement from AT&T points out that home internet customers dealing with the higher monthly prices can get some relief even in the face of the price hikes. For example, those subscribers who haven’t signed up for Paperless Billing or Autopay can receive a $10 monthly discount if they sign up with an eligible bank account. Those signing up with a debit card can secure a $5 per month discount.
“As we work to meet the evolving needs of our business and manage increasing operational costs, we’re adjusting our internet plan rates to help maintain the high-quality service our customers expect. We’re committed to keeping customers informed about these updates and their choices. To help offset these changes, customers who have not already enrolled in Autopay and Paperless Billing can receive a $10 monthly discount by enrolling with an eligible bank account, or a $5 discount with a debit card. Customers can review all details regarding their plan and associated fees on their monthly statements or by visiting att.com.”
                           -Jim Kimberly, AT&T spokesman
Email to AT&T’s home internet customers detailing a $5 per month price hike. | Image credit-Sean Hollister/The Verge
Call AT&T’s loyalty department to fight the price increase
While all Reddit members opposed the price increase, one in particular protested because he was told when he first signed up for AT&T Fiber that his price was locked in at $65 per month forever even if the price increases. The next year, AT&T hiked the price of his service by $10 per month. When he called AT&T, he was told that they had to rase the monthly price because the “cost of producing internet has increased, so they’re passing the cost on.” Uh, okay.
Another Redditor’s succinct response pretty much summed up the feelings of the entire sub-Reddit when he wrote, “Just got my email today too, and will be cancelling in November. This is just pure greed.” Some Redditors will be paying $90 per month for their AT&T Fiber service. However, there is some hope. One customer said that he called the AT&T loyalty department which had his $90 per month bill reduced by putting him on a “different pricing plan” that cut his monthly bill to $80. The carrier also offered him $20 off per month for the next 12 months. For good measure, AT&T threw in a $100 gift card. If your price is going up, don’t hesitate to make this call yourself.
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